Success Story Crystal Incense Corporate Gift
A premier hotel group headquartered in Singapore sought a distinctive gift for their top 150 corporate clients at their annual appreciation gala. They wanted something that embodied tranquility and luxury, reflecting their brand's commitment to guest wellness. They chose our "Little Horse Treading Fragrance" crystal glass incense gift box, customised with their logo engraved on the crystal base. The result was overwhelming praise β clients described it as "a piece of art" and "a daily reminder of serenity." The hotel group later reordered with a new logo design for their staff wellness initiative, demonstrating the versatility and appeal of this gift.
The Challenge: Finding a Gift That Embodies Luxury and Mindfulness
The hotel group needed a gift that would resonate with high-net-worth clients and align with their wellness-focused brand identity. They also required eco-friendly credentials, as their ESG policy mandated sustainable sourcing. Our crystal incense set met all criteria: the natural incense, reusable crystal holder, and minimal recyclable packaging made it an ESG eco corporate gift. The horse motif added a symbolic touch of grace and progress. We provided a sample available within 5 days, and the client approved the design immediately.
Customisation: Logo Engraving and Personalised Packaging
We laser engraved the hotel's logo and the event date onto the crystal base with precision. The outer white box was finished with a gold-foiled ribbon in the hotel's brand colour, and we added a personalised thank-you card inside. The client's marketing team appreciated the attention to detail and the seamless integration of branding without compromising the aesthetic purity of the crystal.
Bulk Order and Fast Delivery for the Gala Event
The client placed a bulk order of 150 sets with a 3-week deadline. Our local factory prioritised production, and we delivered the entire batch one week early via fast bulk delivery. We also arranged for a portion to be shipped directly to the hotel's sister property in Malaysia for a concurrent event. The delivery was tracked, and all sets arrived in perfect condition, thanks to our robust packaging.
Impact: Client Delight and Brand Enhancement
At the gala, each client received the crystal incense gift box as a door gift. Many clients posted on social media, praising the gift's beauty and the calming scent. The hotel received numerous thank-you notes, and several clients mentioned they would display the holder in their offices. The gift successfully reinforced the hotel's image as a purveyor of refined experiences. The procurement team noted that the gift's uniqueness set it apart from typical corporate hampers.
Repeat Order: Reorder Corporate Gift with New Logo for Staff Wellness
Six months later, the hotel group approached us to reorder corporate gift with new logo β this time for their employee wellness programme. They wanted a different engraving (a motivational phrase) and a slightly smaller version for staff. We adapted the design and produced 300 units with a fresh logo. This repeat business highlights our flexibility and the enduring appeal of the crystal incense gift. We continue to serve as their preferred corporate gift supplier Singapore and regional partner for all gifting needs across Thailand, Indonesia, Philippines, and Vietnam.
