How a Singapore Wellness Brand Enhanced Loyalty with Custom Barn Sunset Aroma Candle Gift Sets
Client Background and Mindful Vision
A Singapore-based wellness and lifestyle brand, with retail presence in Malaysia and Thailand, wanted to offer a meaningful year-end gift to their top 150 corporate clients and 80 employees. They sought a gift that would embody the brand's commitment to mindful living, quiet beauty, and emotional wellbeing β something that would bring a moment of calm to the busy holiday season.
Our Proposed Solution
We designed a custom Barn Sunset aroma candle gift set featuring an amber glass holder with the brand's logo discreetly engraved, a scented candle with a warm, earthy fragrance, and a personalised packaging box. We provided sample available within 5 days for approval, including scent and packaging options.
Execution and Multi-Country Delivery
The client placed a bulk order of 230 sets β 150 for clients and 80 for employees β distributed across Singapore, Malaysia, and Thailand. With our local factory network, we ensured custom logo corporate gift fast delivery to all three countries within 8 working days. The minimum order 50pcs was comfortably surpassed, and we extended a bulk discount for the volume.
Results and Client Feedback
Recipient response was outstanding β 96% of clients rated the gift as "beautiful and calming," and employees reported feeling more connected to the brand's values. The company saw a 30% increase in client retention and a 25% improvement in employee satisfaction scores during the following quarter.
Repeat Order and Long-Term Partnership
For the following year's Christmas client gift campaign, the brand placed a reorder corporate gift with new logo placement and expanded the set to include a matching silk eye mask and a journal. This success story demonstrates how a sensory, thoughtful gift can strengthen both client relationships and internal culture.
