How a Singapore Lifestyle Brand Enhanced Loyalty with Custom Red Gold Pony Aroma Stone Gift Sets
Client Background and Brand Vision
A Singapore-based lifestyle brand with retail presence in Malaysia and Thailand wanted to offer a meaningful New Year gift to their top 150 corporate clients and 80 employees. They sought a gift that would embody the brand's commitment to mindful living, elegance, and festive warmth β something that would bring a moment of calm to the busy holiday season.
Our Proposed Solution
We designed a custom red gold pony aroma stone gift set featuring a pony-shaped diffuser, a natural wooden base with the brand's logo engraved, and a bottle of custom-blended essential oil. The set was presented in a festive red and gold gift box with a personalised New Year card. We provided sample available within 5 days for approval, including wood finish and fragrance options.
Execution and Multi-Country Delivery
The client placed a bulk order of 230 sets β 150 for clients and 80 for employees β distributed across Singapore, Malaysia, and Thailand. With our local factory network, we ensured custom logo corporate gift fast delivery to all three countries within 8 working days. The minimum order 50pcs was comfortably surpassed, and we extended a bulk discount for the volume.
Results and Client Feedback
Recipient response was outstanding β 96% of clients rated the gift as "beautiful and calming," and employees reported feeling more connected to the brand's values. The company saw a 30% increase in client retention and a 25% improvement in employee satisfaction scores during the following quarter.
Repeat Order and Long-Term Partnership
For the following year's Christmas client gift campaign, the brand placed a reorder corporate gift with new logo placement and expanded the set to include a matching scented candle and a silk eye mask. This success story demonstrates how a simple, sensory gift can strengthen both client relationships and internal culture.
