How a Malaysia Bank Improved Staff Wellbeing with Custom Cloud Aroma Gift Boxes
Case Study Overview
A leading commercial bank in Kuala Lumpur, Malaysia, with a strong focus on employee well-being, sought a unique gift for their annual staff appreciation programme and mental wellness initiative. The bank wanted a gift that would convey care, encourage self-care practices, and align with their corporate values of empathy and support. After reviewing several options, they selected our "Collect a Cloud" aroma gift box, attracted by its healing concept, versatile scent selection, and customisation potential. The result was a highly successful wellness campaign that strengthened staff morale and reinforced the bank's reputation as a caring employer.
Research and Supplier Selection
The bank's HR and procurement teams began by searching for the best corporate gift supplier in Malaysia and requested corporate gift quotations from multiple vendors. They prioritised eco corporate gift ideas for clients and staff, along with a minimum order corporate gift that could cover their 500 employees across branches. Our proposal included scent samples, box material options, and a clear wholesale price breakdown. The team particularly appreciated our sample available policy, allowing them to test the candle quality and box durability before finalising the order.
Customisation and Production Process
The bank opted for custom printing of their logo and a motivational message on the box cover, along with engraved gypsum holders featuring the bank's tagline. They also requested a customised insert card with a personal note from the CEO. With a bulk order of 500 sets, we managed production at our local factory with sample approval completed within 10 working days. The low MOQ and fast delivery were crucial as the gifts were needed for the bank's annual wellness week.
Implementation and Staff Feedback
Each employee received the gift box during a well-being workshop, accompanied by a guided aromatherapy session. The response was overwhelmingly positive β staff described the gift as "thoughtful," "soothing," and "a beautiful reminder to pause." Many shared photos of the box on internal social platforms, generating a sense of community and appreciation. Post-event surveys showed a 20% increase in staff satisfaction scores related to workplace care and recognition.
Follow-Up and Reorder Success
Encouraged by the exceptional feedback, the bank decided to reorder corporate gift with new logo for the upcoming Deepavali and Christmas seasons, adapting the packaging with festive colours and seasonal greetings. They also expanded the order to include their top corporate clients as part of a year-end appreciation programme, further strengthening client relationships. This ongoing partnership has established us as their preferred corporate gift supplier for wellness and appreciation initiatives, demonstrating that a thoughtfully curated, customisable aroma gift can deliver profound emotional impact and lasting brand loyalty across Malaysia and the broader Southeast Asian banking sector.
