Custom Round Fan Gift Box as VIP Mid-Autumn Gift for Luxury Hotel Group in Singapore, Malaysia & Thailand
Overview – A Hotel's Vision of Cultural Welcome
In mid-2025, a prestigious international luxury hotel group with flagship properties in Singapore, Kuala Lumpur, and Bangkok sought to create a truly immersive Mid-Autumn welcome experience for their VIP guests. The hotel wanted a gift that would embody their commitment to cultural authenticity and refined hospitality – something that would introduce guests to the beauty of oriental tradition from the moment of arrival. After reviewing several options, they selected our round fan gift box – drawn by its cultural resonance, artistic beauty, and customisability. The initial order was 160 sets – 70 for Singapore, 40 for Kuala Lumpur, and 50 for Bangkok – each requiring customisation with the guest's name, the hotel's logo, and a personalised Mid-Autumn message.
Customisation and Cross-Cultural Design
Our team collaborated closely with the hotel's cultural director to create a gift that would reflect the hotel's unique character. We proposed a fan featuring a delicate landscape design with the hotel's emblem discreetly integrated, and the guest's name elegantly inscribed on the fan handle. A custom moon and osmanthus motif was added to the outer box. For the Kuala Lumpur property, we added a Malay Mid-Autumn greeting on the inner card; for Bangkok, Thai. Each set was presented with a personalised card from the hotel's general manager and an invitation to a moon-gazing and fan-painting reception. Three master samples were produced and approved within 5 working days.
Production – Delivering 160 Sets in 7 Days
With the Mid-Autumn gala dates fixed, we activated our local factory's accelerated production line. Each fan was inspected for quality and finish, each box assembled with care, and each set packed with precision. Quality checks ensured flawless finishes, accurate printing, and perfect packaging alignment. Despite the individual name engraving and multiple language variants, we completed production in exactly 7 days, utilising our ast bulk delivery capability. The sets were shipped via air freight to each property, arriving two days before the Mid-Autumn celebrations.
Guest Reaction – A Gift That Captured the Spirit of Mid-Autumn
VIP guests received their personalised round fan gift box during check-in, along with a welcome note and an invitation to the moon-gazing reception. The reaction was deeply positive – guests were captivated by the beauty of the fan and the thoughtful personalisation. Many shared images on social media, with guests describing the gift as "the most beautiful Mid-Autumn gift they had ever received." The hotel's post-stay survey reported a 99% satisfaction rate for the welcome gift, with many guests mentioning it as a key reason for their return intention.
Business Impact and Reorder – A Signature Cultural Amenity
The success of the campaign led the hotel group to adopt the round fan gift box as a permanent Mid-Autumn VIP amenity. They placed a reorder corporate gift with new logo for the following year, with an updated design and a new colour palette. The order quantity increased to 250 sets, now including the group's new property in Phuket, Thailand, and a property in Bali, Indonesia. The moon-gazing and fan-painting reception has since become a signature event, further strengthening the hotel's reputation for cultural luxury.
Key Takeaways for Your Corporate Gifting
This case study demonstrates that a thoughtfully designed, culturally authentic, and highly customisable gift can enhance guest loyalty and create lasting emotional connections. Our end-to-end service – from sample available to bulk order to reorder support – ensures seamless execution across multiple markets. Whether you need a custom company souvenir for annual dinner, a staff appreciation gift, or a unique corporate gift for VIP clients, our round fan gift box offers proven cross-cultural appeal and enduring elegance. We handle the craftsmanship and logistics, so you can focus on creating unforgettable cultural experiences.
Ready to create your own success story? Reach out to our corporate gift supplier team for a personalised quotation, sample request, or production consultation. We serve businesses across Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Myanmar, Laos, Cambodia, and Brunei – delivering cultural elegance, one fan at a time.
