How BV Go Chess Set Strengthened Client Bonds in Singapore
A prestigious luxury hotel in Singapore wanted to offer a gift that embodied cultural sophistication and festive warmth to their top 60 VIP guests. They chose our custom BV go chess Mid-Autumn gift box with their logo elegantly engraved on the storage case. The result was outstanding: guests praised the unique combination and exquisite craftsmanship, leading to a 30% increase in guest loyalty and a reorder for the Chinese New Year season.
Client's Objective and Supplier Selection
The hotel searched for best corporate gift supplier options and was drawn to the cultural depth and unique product combination of our BV go chess set. They requested a sample available and were impressed by the product quality and packaging. After receiving a competitive corporate gift quotation, they placed a company order with a minimum order of 50pcs as a trial, then expanded to 60 sets for their VIP guests.
Design and Branding Execution
We collaborated with their branding team to engrave their logo on the storage case and add a personalised welcome card inside. The packaging was customised with their signature colours and a gold foil stamp. The entire process from design approval to production took 14 days, meeting their fast delivery requirement.
Distribution and Recipient Reaction
Guests received the gift sets during an exclusive Mid-Autumn gala. The elegant go chess set and the inclusion of a mooncake generated immediate admiration. Many recipients shared photos on social media, praising the hotel's attention to cultural detail and refined hospitality. The go chess set became a favourite for leisure, reinforcing the hotel's brand image of refined cultural appreciation.
Measurable Business Outcomes
Within three months, the hotel reported a 30% increase in guest loyalty and several positive reviews mentioning the thoughtful gift. Following this success, they placed a reorder corporate gift with new logo for the upcoming CNY campaign, expanding to include corporate gift Malaysia and corporate gift Indonesia branches for regional consistency.
Why This Case Study Matters for Your Business
This success story demonstrates how a culturally rich, high-quality, and customised gift can elevate brand perception and deepen client relationships. Whether you are in Vietnam, the Philippines, or Thailand, our bespoke solutions can help you achieve similar outcomes. Contact us today to request your quotation and start creating memorable gifting experiences for your clients.
