How a Singapore Wellness Brand Used Loro Piana Incense as Client Gifts
Overview: Bringing Calm to Corporate Relationships
This case study examines how Serenity Wellness Group, a Singapore-headquartered holistic health brand, transformed their corporate gifting using our Loro Piana incense gift box. Facing the challenge of finding a gift that would embody their brand's commitment to mindfulness, stress relief, and emotional connection, the company sought a product that was both beautiful and therapeutic. Over a 12-month period, they integrated our incense boxes into their client appreciation programmes, annual dinner souvenirs, and employee wellness initiatives, achieving measurable improvements in client satisfaction and brand resonance across their regional operations in Malaysia, Indonesia, and Thailand.
Phase 1: Research and Supplier Evaluation
Serenity's procurement team initiated a search for best corporate gift supplier options, focusing on eco corporate gift ideas for client that were natural and therapeutic. They evaluated various wellness products but found our Loro Piana incense box to be the most distinctive due to its sandalwood fragrance, wooden base design, and customisation potential. They requested a corporate gift quotation and reviewed our minimum order corporate gift Singapore/Malaysia terms. Our MOQ of 50 pieces suited their pilot programme. We provided sample available sets for their wellness directors to assess the incense quality and overall aesthetic.
Phase 2: Customisation and Bulk Order for Annual Wellness Gala
After approving the sample, Serenity placed a bulk order for 150 gift boxes for their annual wellness gala dinner held at a retreat centre in Singapore. They requested custom greeting cards with their logo and a calming message, premium packaging with their brand colours, and a personalised insert about the benefits of sandalwood. Our team managed the entire production cycle, ensuring fast bulk delivery to the event venue. The sets were distributed as corporate door gifts, and the response was exceptional β many clients praised the calming effect and the thoughtful presentation, with several incorporating the incense into their daily mindfulness practice.
Phase 3: Regional Rollout and Client Appreciation Campaign
Encouraged by the success, Serenity expanded the programme to their regional branches and used the incense boxes as client appreciation gifts. For their Indonesian branch, they adapted the packaging with local-inspired wellness motifs; for Thailand, they added gold accents. These sets were presented to top-tier clients during wellness retreats and as year-end partnership gifts. The brand reported a 25% increase in client engagement and noted that the gift was frequently mentioned in feedback as a deeply thoughtful and calming gesture.
Phase 4: Reorder and Seasonal Updates for CNY and Deepavali
Serenity decided to reorder corporate gift with updated messages and seasonal packaging for the upcoming CNY and Deepavali seasons. They requested red-and-gold packaging with auspicious blessings for CNY, and vibrant orange with traditional motifs for Deepavali, along with updated insert cards featuring festive greetings. Our efficient reorder process, retaining their design files, ensured quick turnaround and consistent quality. The renewed gifts were again well-received, reinforcing the company's image as culturally attuned and wellness-focused.
Key Takeaways for Corporate Buyers
This case demonstrates that a wellness-oriented, high-quality, and customisable gift can significantly enhance client satisfaction and brand resonance. Serenity's success highlights the importance of partnering with a reliable corporate gift supplier with regional capabilities, flexible MOQ, fast delivery, and strong ESG commitment. For companies across Singapore, Malaysia, Thailand, Indonesia, Vietnam, and beyond, our Loro Piana incense gift box offers a proven, versatile solution. Contact us to request a quotation and start your own success story.
